“The Fourth Party in Online Arbitration as a Shared Virtual Workspace” by Protopsaltou and Magnenat-Thalmann
Conference:
Type(s):
Title:
- The Fourth Party in Online Arbitration as a Shared Virtual Workspace
Session/Category Title: Technical Track
Presenter(s)/Author(s):
Moderator(s):
Abstract:
This paper considers collaboration, implementation, and legal issues that arise from using a shared virtual workspace during online arbitration. Based on the concept of the fourth party, the authors developed an interface that influences the process of communication and negotiation, something that adds decision-making value to an arbitrator. The paper begins with a discussion of the legal arbitration issues that will influence our design methodology. We analyze the group dynamics and how a virtual workspace may work toward improving some of the human interactions that take place during an arbitration proceeding. We then describe the design methodology of the shared virtual workspace and consider some implementation results.
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